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Frequently Asked Questions

What is the difference between mediation and arbitration?

In mediation, the mediator helps the parties reach a voluntary agreement and the decision stays with them. In arbitration, the arbitrator decides the dispute and issues a binding award, like a judge. Mediation suits parties who want to preserve their relationship and control the outcome; arbitration suits those who need a fast, binding determination.

How long does a mediation or arbitration take?

Most mediations conclude within a few sessions, sometimes within weeks. Arbitration usually takes a few months — significantly faster than ordinary litigation, because the parties set the timetable.

Is the process confidential?

Yes. Both mediation and arbitration are confidential. What is said in mediation is not admissible as evidence in court, and an arbitral award is not published — unlike public court proceedings.

How much does mediation or arbitration cost?

Fees are agreed in advance and transparently, depending on the scope of the dispute and the number of sessions. In most cases the cost is significantly lower than full litigation. The initial introductory call is usually free of charge.

Is the settlement or award legally binding?

Yes. A signed mediation settlement can be confirmed by a court and given the force of a judgment. An arbitral award is binding on the parties and can be confirmed and enforced by a court.

Can the process be conducted in English or online?

Yes. Services are available in Hebrew and English, in person or by video, so parties abroad or at a distance can be served as well.